On Demand

FMDC Webinar | Reserving Concepts for Board Members

Loss and loss adjustment expense reserves are typically the largest liability on the balance sheet, and board members should have the background to ensure these liabilities are properly established. This webinar will discuss the regulatory responsibilities board members have related to the NAIC’s Statement of Actuarial Opinion and provide an overview of reserving methods to give board members a framework to view the actuarial opinion.

This session qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

Emerging Environmental Exposures for Small-Business and Middle-Market Risks and Solutions

This session will discuss why NAMIC members should consider environmental exposures and solutions for business owner’s policies and commercial package policies. While there are generally ISO-type limitations and exclusions, do these help agents and policyholders address such risks? The speakers will examine claims examples for contractors and fixed-site exposures. The session will also discuss sample coverage language in addition to services that can enhance solutions. Attendees will learn about emerging environmental issues and how they can adopt a solution.

Loss Control 101

Loss control is what many consider the “boots-on-the-ground” part of the insurance industry. Loss control personnel evaluate various risks to identify potential loss, often through an on-site or virtual survey of conditions and programs in an operation or facility. These professionals subsequently provide guidance to internal and external customers by completing technical analysis of the risk and developing recommended actions to reduce the potential for a loss. This session will discuss basic concepts and methodology used in loss control and provide examples of findings and recommendations that may be developed during the process.

Practical AI for Insurance Executives: Cut Through the Hype and Get Started

Amid the buzz around artificial intelligence and its potential, it's easy to get lost in the noise. This webinar moves beyond fear and confusion to offer a straightforward, practical approach. Forget vague tech jargon and doomsday scenarios; Grahame Cohen will show you clear, actionable paths to leverage AI effectively in your mutual. Learn how to assess AI opportunities, choose the right tools, and implement solutions that enhance your operations and customer engagement, all while navigating the evolving regulatory environment. Join this webinar to transform uncertainty into action and equip your team for the AI-enhanced future of insurance.

Common Abuses in the Appraisal Process - And How to Stop Them

Use of the appraisal process has significantly increased in recent years. Unfortunately, so has abuse of the process. Inflated estimates, biased appraisers, unilateral umpire appointments, and intentionally ambiguous awards are becoming increasingly common. This session explores these abuses and, more importantly, provides strategies on how to stop them, ensuring that the appraisal process achieves its intended purpose – providing a prompt, fair method of resolving disputes as to the amount of loss.

The Erosion of Tort Reform and the Rise of Nuclear Verdicts in Medical Professional Liability

Social inflation, which is caused by factors such as third-party litigation funding, shifting juror sentiment, and the repeal of long-standing caps on damages across the nation, means medical professional liability carriers must navigate a shifting industry landscape. While erosion of tort reform continues and nuclear verdicts rise, some states have done the opposite and taken measures to limit the size and scope of verdicts. During this webinar, Chris Turney of Turney LG and Mandy Kamykowski of Kamykowski & Taylor will brief NAMIC members on recent changes to tort reform across the United States and offer advice for how MPL insurers can adapt and thrive.

Time-Saving Tips From Microsoft Outlook

In today's busy world, we are inundated with emails. Some are necessary, some are not. Some need a response or an action from you, while others don’t. How do you manage them all? During this webinar, attendees will learn how to better manage emails, calendar, tasks, and contacts in Microsoft Outlook. Attendees will leave the session knowing how be more productive in Outlook and get the most from the powerful program.

Underwriting: What AI Will Mean for Your Career

Underwriting is a critically important function for the insurance industry, as it has significant impact on the top and bottom lines of the business. Arguably, underwriting has been an area of under-investment from a technology and tooling perspective … until recently. Now, bleeding-edge technology, including artificial intelligence, is readily available and transforming how underwriting can be done and what success looks like. This creates a big impact on how both an underwriter develops a career and how a leader builds a business. This session will discuss how to use these capabilities to your advantage.

Effects of Changing Weather Patterns

The financial costs attributed to weather and climate events continue to rise. Following a record year of severe convective storm losses in the United States in 2023, which topped $60 billion for the insurance industry, there are growing questions about the driving forces causing loss costs to accelerate. The session will provide a background of the current state of the science behind these changing weather patterns and tackle other complementary issues that are leading to increased risks and subsequent losses for the industry. As the topic of insurability and climate change becomes more urgent, it is more imperative than ever to properly price, underwrite, and balance exposure management decision-making.

An Ounce of Prevention: Best Claim Handling Practices to Avoid Bad Faith Claims

This session will highlight the claim-handling practices claims professionals should take to avoid first- and third-party bad faith claims. The current legal environment surrounding bad faith litigation will be discussed. Examples of bad faith claims will be examined including, what steps could have been taken to prevent or mitigate the bad faith exposure.

Rethinking Appointments: The Business Case for Better Data

Carriers shoulder costly state appointment fees for many producers who never write business, appointing everyone who raises their hand in the name of compliance. But developing a strategic and data-driven approach to your producer and partner compliance can provide insights into your distribution, clarify which producers are vital to your growth, and supercharge efficiency. Sandy Allen of AgentSync will discuss how rethinking your data can take your appointment process from a cost driver to an engine of growth.

Empathy in Action: The Compassionate Leadership Model for Injured Employees

During this transformative session, Claire Muselman, Ph.D., presents "Empathy in Action," a comprehensive program that redefines leadership through the lens of empathy, particularly in the context of injured employees. This webinar will explore the pivotal role of compassionate leadership in enhancing employee recovery, motivation, and overall workplace culture. Claire combines real-world scenarios with evidence-based practices to illustrate how empathy not only benefits individual employees but also contributes significantly to organizational health and resilience.

Supervising With Success

Step up your marketing game by embracing modern tactics that drive engagement and growth. Join this Whether you're a seasoned supervisor looking to refine your leadership approach or a newly appointed manager seeking to build a strong foundation for success, this session will provide the tools, strategies, and confidence needed to excel in your role. Take advantage of this opportunity to invest in your professional growth and unlock your full potential as a supervisor. Join us for "Supervising With Success" and embark on a journey toward leadership excellence.

FMDC Webinar | Regulatory Framework, Developments and Enforcement Trends

This session will provide an overview of the insurance regulatory environment, including a look at the role of federal and state regulators. It will introduce the state regulatory framework under which insurance companies operate and examine longstanding and emerging regulatory and legislative issues and trends.

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

Understanding Company Financials

Having financial literacy is important for all processionals, as it enables them to make sound and well-informed decisions regarding the financial health and long-term viability of an organization. During this presentation, attendees will learn how to read and interpret insurance company financial statements, including the balance sheet, statement of income and expense, and the statement of changes in policyholders’ surplus. Attendees will also learn how to evaluate a mutual’s financial performance using key financial ratios and other metrics. By the end of the presentation, attendees will have a better understanding of mutual insurance companies’ financials and how to measure and monitor their financial performance.

This session qualifies for one FMDC maintenance credit.

Cyber Claims Trends, Exposures, and Threats… Oh My!

This session will explore current cyber claims trends, loss causes, exposures, and threats facing small and midsize businesses and entities. It will discuss impacts to severity, best practices, and risk mitigation as well.

Civil Liability for Third-Party Criminal Acts

An armed intruder walks into your store and opens fire. Are you liable for injuries to customers and/or staff? It depends. Was it foreseeable because of something that happened before? Did you take any reasonable steps to prevent crimes from occurring? Is there a special relationship between you and your customers? This session will discuss the duty of care owed to an invitee with respect to protection from criminal acts of a third person, including liability for fleeing guests; use court cases to illustrate critical areas of responsibility and potential liability; and review ways to prepare against, avert, or mitigate civil liability for such incidents.

The Development and Implementation of a Leadership Development Program

Attendees can expect to gain insights into the best practices for developing and implementing an effective leadership development program in their organizations. They will learn about key strategies for identifying leadership potential, designing tailored development initiatives, and measuring the impact of these programs on individual and organizational performance. Through a real-world case study, attendees will leave with actionable knowledge to enhance leadership development efforts in their own contexts.

From Million-Dollar Leaks to Million-Dollar Savings: The Power of Proactive Water Risk Management

Non-weather water risks are not only a leading source of insurance claims, they're also occurring more often. In 2023, some carriers saw a 20 percent or more increase in losses. Addressing the industry's gap in understanding and lack of property-level solutions, this session will unveil how artificial intelligence is powering the future of underwriting and rating for this pervasive risk.

Preparing for a Reinsurance Renewal

The reinsurance market continues to be challenging for ceding companies of all sizes. However, the right preparation and background can ensure that your company secures the most efficient and cost-effective reinsurance program. This session will provide an overview of key data to share with reinsurers as well as analytics to use when analyzing various reinsurance structures. In addition, the presenters will review reinsurance market conditions and what to expect during the upcoming renewal season.

From Loss to Recovery: Managing Personal Property Claims

During this webinar, presenters will share an overview of the impact of contents on an overall claim, best practices for gathering information on damaged content items, and making determinations on how to handle contents that can be repaired or restored. Attendees will learn contents inventory/valuation best practices, what tools are available for quality inventories, how inventory quality affects claims, and how to best balance restorable versus non-restorable property.

Getting Real Results With Your Data Using Excel

Microsoft Excel is a powerful software program that can be used to process large amounts of data very quickly and give you great results. This session will give you tips on how to get the most out of your data in an efficient manner.

Telematics for Commercial and Personal Lines

The session will provide an update of insurer telematics usage in 2024, risk trends, and future impacts to frequency and severity trends. Participants will gain a better understanding of the current state of telematics in pricing and crash detention, how observed risk trends will impact claims, and how to help consumers better navigate telematics-based insurance.

FMDC Webinar | Understanding the Audit Function

This webinar will provide an overview of the audit function, including the design of the audit approach by the auditor, and audit issues unique to small mutual insurance companies. It will also discuss development and use of the audit committee.

This session qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

Creating a Culture for Recruitment and Retainment That Attracts Consumers in Today's Values-Driven Environment

Join this session as we tackle the challenges of recruiting and retaining good employees by creating a strategy around a values-based culture. And yes, you will attract new consumers along the way without even trying.

Combating Low-Impact Insurance Claims

Frustration is what we hear throughout the industry when confronting bodily injury claims after low-impact collisions. The damages are so minor, commonsense screams no one could have been injured. Yet, insurers settle these claims every day for substantial sums because liability is clear or they want to avoid litigation expenses. This session will provide a process to tackle these suspect claims at an early stage with a consistent investigative and dispositive strategy. Focus is not centered on the analysis of medical records concerning treatment of subjective complaints of soft-tissue injuries. Rather, the presentation assesses the element of “causation” and the credibility of the claimant.

Be a More Effective Leader and Build Stronger Relationships by Being More Self-Aware

Embark on a journey of self-discovery to learn how self-awareness impacts being a successful leader. During this webinar, you will gain insights into what it means to be self-aware and why it’s important. You will also learn about the connection between self-awareness and its role in leadership and relationships as well as strategies for enhancing self-awareness and how to apply them.

Artificial Intelligence and the NAIC Model Bulletin

Artificial intelligence has great potential to change many aspects of insurance company operations. Legal and compliance staff will play an important role in ensuring that new technologies are consistent with the existing and forthcoming laws and regulations in this rapidly changing environment. NAMIC's Lindsey Klarkowski, director of public policy for data science, artificial intelligence, and machine learning, will provide a crash course in the technology, the legal landscape, and the National Association of Insurance Commissioners’ model bulletin being adopted and issued in several states.

Marketing a Mutual: A Modern Guide

Step up your marketing game by embracing modern tactics that drive engagement and growth. Join this session to discover how to leverage the power of your online presence from your website to your social media profile to targeted advertising and content marketing to reach your ideal customers.

Collision Industry Trends and the Impact of Electrification on the Auto Insurance Ecosystem

This presentation will focus on the developments the automotive industry has experienced the past five years – particularly regarding electric vehicles – that have led to greater overall complexity in the collision repair space. The content will debunk myths about overall claims frequency, total loss trends, and the cost to repair electric vehicles. The primary source of the data used to support the findings will come from Mitchell International’s own estimatics and total loss data, and it will be complemented by select third-party sources.

Cyber Claims and Acts of War

When do cyberattacks constitute an act of war that insurers can exclude from coverage? The 2017 “NotPetya” Russian cyberattack aimed at Ukraine caused more than $10 billion in damages worldwide, but when Merck’s insurers tried to exclude a $1.4 billion cyber damage claim, they lost in court. On February 24, 2022, a Russian cyberattack on a satellite internet network shut down internet service to not only Ukraine’s military and police force as Russian military invaded but also to more than 30,000 other customers across western Europe. Lloyd’s of London has since mandated new cyber warfare exclusions in their policies that may prove problematic, which was subsequently followed in May 2023 by the New Jersey Appellate Division of Superior Court's decision on the appeal of the Merck case decision, further expanding the basis for the denial of insurers' exclusion of Merck's cyber claim. Join this webinar to examine the critical areas insurance professionals need to focus on to support a potential cyber operations/act-of-war exclusion to an insured's cyber claim.

Capital Strategies for Midsize Mutuals - Mutual Holding Company Conversions and Other Options

Eversheds Sutherland and Keefe Bruyette & Woods invite you to join us for a webinar about capital strategies for mid-sized property/casualty mutual insurers, including mutual holding companies (MHCs), tie-ins, pools and surplus notes. This webinar will discuss market trends and will focus on the nuts and bolts of various structural and non-structural strategic options. The webinar will feature Eversheds Sutherland Insurance Partners John Pruitt and Cynthia Shoss in a conversation with Seth Bair, Managing Director and Head of Insurance and Asset Management Investment Banking at Keefe Bruyette & Woods. The program will provide insights and strategies for executives in the insurance industry.

FMDC Webinar | Technology Deep Dive for the Small Mutual

Join Aaron Madison as he dives deep to provide a hands-on approach to learning more about important technology topics relevant to today's small mutual.

During this webinar, Aaron Madison will answer the questions below:

• Application Programming Interface (APIs): What are they and why should you care?
• SOC Audit: Why should you request one from your vendors and what do you need to look for when reviewing it?
• Password Security: Why does it matter and how do you protect your office?
• Security Training: What should you train your staff and who can help?

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

FMDC Webinar | Global Trends in Insurance Technology

The webinar will present the current trends for insurance technology, the business challenges and solutions each category is offering the insurance market, and the potential benefits in either top-line growth or bottom-line savings.

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

The Power of Pauses: How Intentional Breaks Can Help You Achieve Professional Success

Discover "the power of the pause" and how to “Think Inside the Time-Box.” During this session, Kim Groshek will discuss how to align personal success with professional growth by mastering intentional pauses for mental clarity and resilience. She’ll help you unlock innovative time-box management techniques to optimize productivity and create space for fulfillment. Kim will provide a systematic approach to simplify daily life to gain control over your schedule and foster emotional well-being.

Personal Lines Cyber

Cyber liability is an exposure that most commercial insurers have accepted they have to address, but what about personal lines companies? This session will explain how cyber threat actors have turned their sights from businesses and corporations to everyday individuals. This session will provide an overview of the threats everyday people are facing from cyber criminals and how personal lines insurance companies can coordinate a variety of coverages and services to better protect their customers.

Reinsurance 101

Welcome to the vast and sometimes confusing world of reinsurance. “Reinsurance 101” serves as your introduction to the concept of reinsurance, seeking to define what it is, why it is useful, and what drives its purchase. We will look at the tools in the toolkit when it comes to structuring reinsurance by conducting a deeper dive on some of the most common structures in the marketplace.

Litigating Away From Home: Jurisdictional Issues in Auto Claims

This webinar will provide an overview of jurisdictional case law and practical issues that emerge in managing litigation – whether against an insurer or against an insured – arising in a jurisdiction other than one where the policy was issued. Attendees will gain familiarity with the legal issues governing personal jurisdiction over an insurer or insured in an area other than where the policy was issued. They will also learn about choice-of-law issues likely to arise and practical considerations when handling a claim arising in a jurisdiction outside the insurer's regional footprint.

Wildfire Isn’t Going Away – How Can You Manage It More Effectively?

Wildfire keeps insurers awake at night, and not just those that write business in traditional wildfire areas. Now, you can expect fires almost anywhere. As personal lines underwriting has shifted to more automation, how can you manage the risk? As the same happens in commercial lines, can lessons be learned? What technology is available? What are some key drivers of surviving in this changing environment? Join this webinar to find out.

Navigating an Increasingly Violent World

In an increasingly violent world, traditional insurance coverages need to adapt to better protect their policyholders. This session will provide an overview of the increasing number of violent events occurring at businesses across North America, identity the areas that traditional property/casualty policies may have gaps in coverage, and identify coverage evolutions that can better protect businesses, their employees, and their customers.

Tech-Enabled Claim Instigation

In March 2022, research pioneered by Demotech and undertaken by Todd Kozikowski unearthed tech-enabled claim instigation as a business model used by opportunists to leverage internet traffic to secure contested claims against insurers. Tech-enabled claim instigation is the confluence of litigation platforms, litigation funding, litigation marketing and search engine optimization to redirect internet traffic intended for insurers to third-party sites developed by opportunists seeking to secure a contested claim.

Money Talks – Successfully Navigating Complex Compensation Discussions

No matter the career path you choose, compensation is one common bond you have with every other employee – past, present, and future. Compensation is a critical and deeply personal aspect of the work environment; yet few higher education institutions or employers provide training on the topic. By the end of this session, attendees will be able to define the concepts of base pay, total cash compensation, and total rewards; explain what a total rewards philosophy is and why it is important; describe multiple approaches for gaining a “Yes!” response to pay raise requests; and formulate an approach for addressing subordinates’ pay raise requests.

Forever Chemicals PFAs and PFOs - The Next Asbestos?

The underwriting and claim departments at major insurance carriers are quickly taking steps to understand the overall potential exposure, catch up with the science, and modify their underwriting processes accordingly. This session will explore the science, costs, exposure, tort liability, and coverage issues presented by forever chemicals.

What's Next in Cybersecurity: The Changing Environment for P&C Insurers

In an ever-evolving regulatory landscape, insurers may struggle to keep pace with new and developing cybersecurity and privacy requirements. In recent months, we’ve seen sweeping changes to New York’s cybersecurity regulation, a new private right of action created by the Illinois Biometric Information Privacy Act, a shift in scope and interpretation of cyber insurance policies with the introduction of war exclusions, and the adoption of the NAIC Model Artificial Intelligence bulletin, which is sure to disrupt many segments of the insurance industry. To help members meet these challenges and others, NAMIC is pleased to welcome Daniel Cotter of the law firm Dickinson Wright to brief members on these important issues. He will also share strategies for how members can stay compliant in this rapidly changing environment.

Regulatory Basics

Insurance is one of the most heavily regulated industries in the world. During this introductory look at the complex landscape of insurance regulation, NAMIC’s Tony Cotto and Bri Dahl will discuss who has authority to regulate the business of insurance and the downstream effects on insurance companies and their policyholders.

This session qualifies for one FMDC maintenance credit

Shifting Winds in Washington and the Effect on the Municipal Market

Years of federal money have buttressed municipal balance sheets, but growing deficits and federal borrowing costs are changing the calculus in Washington. During this webinar, the presenters will describe the ongoing effects of existing federal legislation, the upcoming debate around changing tax provisions, and other federal influences on insurer’s municipal bond portfolios.

Are You Leaving Money on the Table?!? Subrogation Tips, Tricks, and Your Bottom Line

Bottom lines are facing relentless pressure by record-setting claims payouts. But what can you do it counteract this? Subrogation not only helps your profit margin, it benefits your insureds and informs your underwriting team on potential emerging issues. This session will be an in-depth discussion about impactful recovery strategies and cutting-edge subrogation innovation across all lines of business.

Effective Networking Strategies

Whether you are an executive or just starting out in your career, having a solid network you can leverage is vital. Yet, few schools include courses about building and maintaining relationships.

Effective networking is more than handing out business cards, having a LinkedIn profile, and hoping the phone rings. Whether you’re looking to connect within your organization, your industry, or are looking to get on boards, knowing who to contact – and having them return your call – is essential. Tailored for all career levels, this session acknowledges the vital role networking plays in the modern professional landscape. It addresses the common gap in formal education on relationship-building, providing valuable insights and strategies for effective networking in the insurance field and beyond.

Improving Underwriting Efficiency and Performance Through AI: The New Tool of the Trade

We all know underwriters are bogged down with mundane manual tasks and technology has not kept pace with the evolving role of today’s modern underwriter, but underwriters deserve better. With the emergence of artificial intelligence, commercial property/casualty insurers have new tools at their fingertips to improve underwriter efficiency and performance to drive better business outcomes. Modern insurance organizations have learned they can outpace their competition by transforming their underwriting with AI underwriting and intelligent document automation. This session will share a whole new world of insights and efficiency for how underwriters can improve core processes to make them not only more efficient but armed with deeper insights.

Automate to Elevate: Transforming the Agent and Policyholder Experience

Revolutionize the agent and policyholder experience with the latest advancements in automation and cloud technology. Join us for a comprehensive webinar during which we'll dive into how automation not only streamlines processes but also greatly enhances the interaction between agents and policyholders. From rapid, seamless quoting to real-time, cloud-based portals for managing claims and billing, discover how mutual insurers can upgrade their entire customer journey while eliminating inefficiencies.

The Emergence of Artificial Intelligence in Insurance Claims Processing

Artificial Intelligence is having and will continue to have a profound impact on insurance claims processing. During this session, a panel of experts will set the stage by examining what AI is and discussing its rapid evolution. The panel will also explore the myriad ways in which AI is revolutionizing the claims lifecycle and detail its application in fraud scoring, medical record processing, and media forensics. The panel with conclude the session by delving deeper into concerns around model fairness and talking through best practices for mitigating these concerns.

FMDC Webinar | How Should Board Governance Evolve as Companies Grow?

All too often, governance practices are left unchanged as mutuals grow and evolve. This could leave boards and management teams governing under a structure that is either outdated or not appropriate for the current state or size of their companies.

This session qualifies for one FMDC elective or maintenance credit in the Management module.

Market Conduct Examinations - Are You Prepared?

Market conduct examinations can be stressful for legal and compliance departments, especially during challenging times for the industry. This webinar will help companies understand the examination process, prepare for an exam, and be proactive about operational compliance. During this panel discussion, Luke Kirk, NAMIC’s compliance analyst, will be joined by Shannon Hohl, Idaho Department of Insurance’s market oversight bureau chief, Teresa Kroll, Missouri Department of Commerce and Insurance’s market conduct chief examiner, and Matthew Gendron, Rhode Island Division of Insurance's General Counsel & Chief of Regulatory Compliance, to help demystify the market conduct exam process. They will also provide insights on how to have a successful exam.

Directly following this webinar, NAMIC staff will offer a demo of our Market Conduct Insights product, the newest offering in our suite of compliance resources. With this dynamic database, members can filter through recent market conduct exams and enforcement actions – with summaries of each action and original regulatory documents included – to help stay ahead of the regulatory exam curve. As with NAMIC’s other compliance resources, Market Conduct Insights is available to primary carrier members at no extra cost.

The Pursuit of Happiness for You and Those You Lead, Coach, and Mentor

Happy employees are more engaged, which contributes to increased productivity, collaboration, and retention. The happiest people have discovered enduring satisfaction by pursuing a meaningful life that makes a positive difference for others. This webinar will provide actionable tips for experiencing genuine happiness more often.

Basics of Underwriting

This session will explore the underwriting function, which provides the basis for the insurance contract. Underwriting ensures that risks are appropriately evaluated, rates are set at reasonable levels, and coverage is available as needed by the consuming public.

It's Time for a Redo: Top 10 Trends for Insurance in 2024 and Beyond

While most insurers have been on a continual quest to optimize their business, their efforts have often been incremental and short-sighted. Many have replaced their core systems within the last 10 years as part of a transformation strategy, but most were on-premises with significant customization. This has resulted in upgrade challenges, increased costs, limitations on digital capabilities, difficulty in launching new products, and lackluster user experiences for employees and customers. It's time for a redo.

Insurers must move beyond the legacy and internal mindset of “this is how insurance is done,” to one that recognizes the world has shifted. Research finds that companies that both prioritize innovation and make sure that they are ready to act are widening the gap between less capable competitors by delivering new products, entering new markets, and establishing new revenue streams. The laggards struggle to make headway beyond incremental improvements. Insurers need to double down on investing in a new business model and technology to ensure the right formula for profitable growth. During this webinar, attendees will learn 10 trends that are key to finding the right formula.

Rules of Evidence for Claims Managers, Claims Handlers, Investigators, and Adjusters

When a claim is litigated, documents are included or excluded from the jury’s or judge's consideration based on Rules of Evidence. This interactive session will hit the highlights of the Rules of Evidence that are relevant to claims managers, claims handlers, investigators, adjusters, and other insurance professionals. Participants will learn how the Rules of Evidence relate to certain aspects of an insurance claim, negotiations, and the claim file itself.

Creating an Exceptional Employee Experience

Amid the continuing virtual work environment and shifting employee expectations, finding a way to provide a desirable and engaging employee experience has become a priority for many leaders. Growth opportunities, a sense of belonging, ongoing communication, and corporate culture all play a role in creating an environment that has a positive impact on professionals of all levels, tenures, and locations. This session will share best practices for shaping an employee experience that keeps individuals engaged and connected, resulting in a productive and fulfilled workforce that can drive your organization forward.

Emerging Leaders: Cultivating Skills for Career Growth

Are you an emerging leader ready to take your career to the next level? Join us for an enlightening session focused on unlocking your leadership potential. During this dynamic session, we'll explore how understanding and leveraging your unique personality traits can be a game changer in your journey toward leadership excellence. After all, personality isn't just a set of characteristics, it's a powerful tool that influences how you communicate, make decisions, and lead others.

Outlook on the Property/Casualty Industry

This session will provide an overall economic outlook of the property/casualty insurance industry and will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

This session qualifies for one FMDC maintenance credit.

FMDC Webinar | Data Privacy and Security

This session will introduce directors to their oversight role in the protection and safeguarding of company data and consumer personally identifiable information (PII). This presentation provides an overview of federal data security and breach standards, the elements of the Cybersecurity Model Law, and examples of company governance processes and structures.

This session qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

FMDC Webinar | Recent Government Actions Against Insurers from a Board Liability Perspective

The presentation will discuss recent court decisions involving corporate environmental, social, and governance strategies and the impacts they are having on board of directors’ and corporate officers’ liability when faced with D&O claims.

This session qualifies for one FMDC elective or maintenance credit in the Management module.

2024 NAMIC Property/Casualty Compensation Survey Kickoff

NAMIC and Aon are teaming up again to significantly enhance the annual Property/Casualty Compensation Survey. The survey is transforming into the Radford McLagan Compensation Database, which will allow NAMIC member participants to access more data than ever before and will provide customized reports and data cuts on demand. Join experts from AON as they kick things off with a webinar discussing data collection, reports, and several new changes to the survey's online platform.

SERFF Modernization - 2024 and Beyond

Did you know the National Association of Insurance Commissioners is undergoing a multi-year SERFF modernization and improvement project in order to improve rate and form filing efficacy and product speed to market?

This webinar will answer questions about what's driving this change, SERFF's key new capabilities, and the timeline for implementation. Whether you're new to compliance or you've been filing rates and forms since the days of pen and paper, you won't want to miss this timely and important session.

FMDC Webinar | Reinsurance Trends

This session will give a brief overview of what reinsurance is and how it can help insurance companies manage risk. Additionally, it will delve into some of the latest trends impacting the reinsurance marketplace.

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

2024 Outlook: State Legislative Responses in a New Era of Risk

The property/casualty insurance saw an unprecedented confluence of challenges in 2023 – record-breaking disasters, increasing litigation pressures, and the impacts of broader economic forces. State legislators, well-intentioned and informed or otherwise, often respond to such pressures with ideas to “fix” the problems. During this session, Jon Schnautz, NAMIC's vice president of state affairs, will review what legislators tried to “fix” in 2023 and discuss NAMIC’s state advocacy work around those actions. He will also provide a preview of what we may expect from policymakers in 2024 as this “New Era of Risk” continues to unfold.

FMDC Webinar | Claims

This webinar will cover the importance of claims reviews and audits along with how to determine a fair depreciation for a claim. It will also investigate the importance of using catastrophe management in a company structure.

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

Medicare Secondary Payer Updates and Civil Monetary Penalties: Notice of Final Rule

Michelle Allan and Ciara Koba, principals of Allan Koba Compliance Solutions, will provide an overview of the Notice of Final Rule for Civil Monetary Penalties for failure to comply with Medicare Secondary Payer Section 111 reporting, including effective dates, deadlines, audits, penalties, and appeals process. You won’t want to miss this opportunity to learn how to keep your organization in compliance with the Medicare Secondary Payer updates and have the presenters answer your questions.

FMDC Webinar | Small Company Tax Update

This webinar qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

FMDC Webinar | Board Succession Planning

This session qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC Webinar | Board Evaluation

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC Webinar | Components and Considerations of Ratemaking

This webinar qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

FMDC Webinar | Board Meeting Procedures

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC Webinar | Small Company Conflict of Interest

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC Webinar | Keeping Up with the Rapidly Evolving Reinsurance Market

This webinar qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

FMDC Webinar | Insurance Regulatory Environment

This webinar qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

FMDC Webinar | Technology Needs for Small and Midsize Mutuals

This webinar qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

FMDC Webinar | Underwriting

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

FMDC Webinar | Measuring Your Company’s Performance

This session qualifies for one FMDC elective or maintenance credit in the Finance and Accounting module.

FMDC Webinar | Extreme Weather and Its Impact on Insurance

This session qualifies for one FMDC elective or maintenance credit in the Operations and Insurance module.

FMDC Webinar | CORE: Enterprise Risk Management and Evaluating Company Growth

This webinar qualifies for one FMDC core or maintenance credit in the Operations and Insurance module.

FMDC Webinar | CORE: Insurance Company Operations and Reinsurance

This webinar qualifies for one FMDC core or maintenance credit in the Operations and Insurance module.

FMDC Webinar | CORE: The Board's Role In Planning

This webinar qualifies for one FMDC core or maintenance credit in the Management module.

FMDC Webinar | CORE: Corporate Governance and Role of the Board

This webinar qualifies for one FMDC core or maintenance credit in the Management module.

FMDC Webinar | CORE: Insurance Audits and Basics of Actuarial Work

This webinar qualifies for one FMDC core or maintenance credit in the Finance & Accounting module.

FMDC Webinar | CORE: Insurance Accounting and Investment Fundamentals

This webinar qualifies for one FMDC core or maintenance credit in the Finance & Accounting module.

FMDC | Mergers & Consolidations

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC | Investment Considerations For Small Mutuals

This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

FMDC Webinar | Update on the Current Economic Environment

This webinar qualifies for one FMDC elective or maintenance credit in the Finance & Accounting module.

FMDC Webinar | Directors and Officers Liability

This webinar qualifies for one FMDC elective or maintenance credit in the Management module.

FMDC Webinar | Cyber Exposures For Farm Mutuals

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.

FMDC Webinar | Maximizing Your NAMIC Membership

This webinar qualifies for one FMDC elective or maintenance credit in the Operations & Insurance module.