This session will provide an overall economic outlook of the property/casualty insurance industry and will include a high-level look at industry trends and disrupters. The always-popular Robert Hartwig, Ph.D., will provide important insights that will help you manage your company’s risk.

This session qualifies for one FMDC maintenance credit.

Robert Hartwig, Ph.D.

Director, Center for Risk & Uncertainty Management
University of South Carolina

This session will explore the underwriting function, which provides the basis for the insurance contract. Underwriting ensures that risks are appropriately evaluated, rates are set at reasonable levels, and coverage is available as needed by the consuming public

Elise Farnham

President
Illumine Consulting

Insurance is one of the most heavily regulated industries in the world. During this introductory look at the complex landscape of insurance regulation, NAMIC’s Tony Cotto and Bri Dahl will discuss who has authority to regulate the business of insurance and the downstream effects on insurance companies and their policyholders.

This session qualifies for one FMDC maintenance credit.

Tony Cotto

Public Policy Counsel
NAMIC

Bri Dahl

Policy Analyst
NAMIC

Welcome to the vast and sometimes confusing world of reinsurance. “Reinsurance 101” serves as your introduction to the concept of reinsurance, seeking to define what it is, why it is useful, and what drives its purchase. We will look at the tools in the toolkit when it comes to structuring reinsurance by conducting a deeper dive on some of the most common structures in the marketplace.

Duane Hynes

Vice President
Holborn Corporation

Eversheds Sutherland and Keefe Bruyette & Woods invite you to join us for a webinar about capital strategies for mid-sized property/casualty mutual insurers, including mutual holding companies (MHCs), tie-ins, pools and surplus notes. This webinar will discuss market trends and will focus on the nuts and bolts of various structural and non-structural strategic options. The webinar will feature Eversheds Sutherland Insurance Partners John Pruitt and Cynthia Shoss in a conversation with Seth Bair, Managing Director and Head of Insurance and Asset Management Investment Banking at Keefe Bruyette & Woods. The program will provide insights and strategies for executives in the insurance industry.

Seth Bair

Managing Director and Head of Insurance and Asset Management Investment Banking
Keefe Bruyette & Woods

John Pruitt

Insurance Partner
Eversheds Sutherland

Cynthia Shoss

Insurance Partner
Eversheds Sutherland

Step up your marketing game by embracing modern tactics that drive engagement and growth. Join this session to discover how to leverage the power of your online presence from your website to your social media profile to targeted advertising and content marketing to reach your ideal customers.

Gabrielle Denny

Vice President of Marketing
BEST, an Exchange Media Group brand

Having financial literacy is important for all processionals, as it enables them to make sound and well-informed decisions regarding the financial health and long-term viability of an organization. During this presentation, attendees will learn how to read and interpret insurance company financial statements, including the balance sheet, statement of income and expense, and the statement of changes in policyholders’ surplus. Attendees will also learn how to evaluate a mutual’s financial performance using key financial ratios and other metrics. By the end of the presentation, attendees will have a better understanding of mutual insurance companies’ financials and how to measure and monitor their financial performance.

This session qualifies for one FMDC maintenance credit.

Abby De Zeeuw

Partner
Cain, Ellsworth & Company

Loss control is what many consider the “boots-on-the-ground” part of the insurance industry. Loss control personnel evaluate various risks to identify potential loss, often through an on-site or virtual survey of conditions and programs in an operation or facility. These professionals subsequently provide guidance to internal and external customers by completing technical analysis of the risk and developing recommended actions to reduce the potential for a loss. This session will discuss basic concepts and methodology used in loss control and provide examples of findings and recommendations that may be developed during the process.

Ben Peetz

Risk Control Consultant
Westfield Insurance

This webinar will identify the skills and characteristics of successful adjusters who are responsible for delivering on the promises contained in the insurance contract. Attendees will see that focused investigation, objective evaluation, and skilled negotiation are just a few of the techniques employed to meet legal and ethical requirements of claims administration.

Elise Farnham

President
Illumine Consulting

This presentation will explore the crucial stages in the life cycle of a workers’ compensation claim. It will encompass various topics, including the definition and importance of workers’ compensation, coverage and compensability investigations, fundamentals of medical and disability management, data and information stewardship, regulatory and state filings, regulations and case law, litigation management, and resolution strategies. The session will also emphasize the significance of humanizing the experience through advocacy, transparent communications, proactive claim management, and collaboration with stakeholders and how doing so drives positive outcomes and advances the industry.

Beth Goede

Director, Solution & Design
The Hartford Insurance Company

Join NAMIC’s Bri Dahl and Angela Stackhouse for a bird’s-eye view of the role compliance plays in the property/casualty insurance industry. This introduction to insurance compliance will provide a foundational understanding of how compliance affects different aspects of insurance companies.

This session qualifies for one FMDC maintenance credit.

Bri Dahl

Policy Analyst
NAMIC

Angela Stackhouse

Compliance Manager
NAMIC

This interactive discussion will review the common frustrations and possible remedies between agencies and their company partners. It will identify various changes in agencies and companies that lead participants to reevaluate procedures for effectiveness and prioritization. Agency contracts and bonus plan ideas will also be reviewed. The speaker will also discuss what a carrier may wish to consider when faced with an agency termination.

Larry Cook

CEO
Frontier-Mt Carroll Mutual Insurance Company